Cloudways Review
Unlock the power of the cloud without the complexity.
Cloudways is a managed cloud hosting platform that acts as an integration layer, allowing users to deploy applications on infrastructure from providers like AWS, Google Cloud, and DigitalOcean without managing command lines. Unlike traditional hosts, they do not own servers; they provide the control panel, support, and stack optimization for third-party cloud infrastructure.
4.6/5 (Based on Trustpilot)

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Pros and Cons
We analyze the flexibility of their multi-cloud structure against the steeper learning curve required to manage it effectively.
✓ Pros
- ✓ Easy-to-use managed hosting platform
- ✓ Supports multiple cloud providers like AWS, Google Cloud, DigitalOcean
- ✓ Optimized for speed and performance with built-in caching
- ✓ 24/7 expert customer support
- ✓ Flexible pay-as-you-go pricing
✗ Cons
- ✗ No traditional cPanel, uses custom control panel
- ✗ Pricing can be higher compared to basic shared hosting
- ✗ Limited email hosting options
Cloudways Review Summary
The quick-glance technical scorecard. We rate the platform’s core infrastructure performance, scalability options, and support efficiency.
| Metric | Rating / Status |
| Performance Grade | A (Infrastructure) |
| Server Response (TTFB) | 244 ms |
| Free Domain | No |
| Free SSL | Yes |
| 1-Click Scaling | Yes |
| Support | 24/7 Live Chat / Ticketing |
The Multi-Cloud Pricing Model
Cloudways pricing varies depending on which underlying cloud provider (IaaS) you choose to deploy.
DigitalOcean Micro |
DigitalOcean Small |
DigitalOcean Medium |
DigitalOcean Large |
Vultr Micro |
Vultr Small |
Vultr Medium |
Vultr Large |
Linode Micro |
Linode Small |
Linode Medium |
Linode Large |
AWS Micro |
AWS Small |
AWS Medium |
AWS Large |
Google Cloud Small |
Google Cloud Medium |
Google Cloud Large |
Google Cloud XL |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
$11
/mo |
$24
/mo |
$46
/mo |
$88
/mo |
$14
/mo |
$28
/mo |
$54
/mo |
$99
/mo |
$14
/mo |
$28
/mo |
$59
/mo |
$105
/mo |
$20.56
/mo |
$38.56
/mo |
$91.84
/mo |
$183.22
/mo |
$37.33
/mo |
$84
/mo |
$152.02
/mo |
$241.50
/mo |
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Use Cases
Who justifies the managed premium? We break down the specific high-performance workflows—from scaling stores to managing agency clients—that require this stack.
Digital Agencies
Streamline client work. Manage unlimited client sites from one dashboard with easy team access and one-click staging for testing.
eCommerce Stores
Scale for sales. Handle traffic spikes instantly with vertical scaling and optimized caches like Varnish and Redis for fast checkouts.
Growing Startups
Start lean, grow big. Begin with a low-cost $11 plan and scale your server resources up in a single click as your user base expands.
Developers
Code without limits. Get full control with SSH/SFTP access, Git integration for deployment, and WP-CLI installed by default.
Cloudways Hosting Types
Cloudways redefines hosting by offering a managed integration layer on top of premium cloud infrastructure like DigitalOcean, AWS, and Google Cloud.
Hosting for WordPress Multisite
Hosting for WordPress Multisite Managed multisite hosting with built-in SSL and dedicated resources optimized to deliver fast, stable, and hassle-free performance for complex network setups!
Ecommerce Hosting
Robust ecommerce hosting with built-in caching and security optimized to deliver fast, stable, and hassle-free performance for high-traffic online stores!
SMB Hosting
Reliable business hosting with built-in backups and monitoring optimized to deliver fast, stable, and hassle-free performance for growing company websites!
Agency Hosting
Scalable agency hosting with built-in staging and team tools optimized to deliver fast, stable, and hassle-free performance for multiple client websites!
Developers
Flexible cloud hosting with built-in Git, SSH, and staging optimized to deliver fast, stable, and hassle-free performance for custom web applications!
Bloggers & Publishers Hosting
Fast content hosting with built-in CDNs and image optimization optimized to deliver fast, stable, and hassle-free performance for high-traffic blogs!.
Detailed Features
A transparent look at what Cloudways includes in every plan, and more importantly, the standard hosting features they intentionally leave out.
Performance Analysis
At HostingGuider, we look past the marketing to inspect the code execution. To verify the efficiency of the Cloudways stack, we ran a forensic analysis of their official domain using 8 distinct engineering benchmarks.
How We Tested Cloudways
- Test Target:
www.cloudways.com(Official Corporate Domain) - Primary Tools: Google PageSpeed Insights, GTmetrix, Check-Host.net, Uptime Robot, Qualys SSL Labs.
- Test Conditions: Benchmarks were conducted to simulate real-world user conditions across global nodes.
- Disclaimer: These metrics reflect the Cloudways marketing site. User performance depends heavily on the chosen IaaS provider (e.g., AWS vs. DigitalOcean).
The 2026 Ranking Factor: Interaction to Next Paint (INP)
We utilized Google PageSpeed Insights to stress-test the mobile rendering engine.
Note: We prioritize transparency, so we are reporting the mixed results found on their heavy marketing site.
Cloudways PageSpeed Metrics (2026 Test)
| Metric | Measured Result | Google Threshold | Status |
| INP (Interaction) | 225 ms | Under 200 ms | Needs Improvement |
| LCP (Loading) | 5.0 s | Under 2.5 s | Failed |
| CLS (Stability) | 0.99 | Under 0.1 | Failed |

Our Analysis: The INP of 225ms and LCP of 5.0s indicate that the Cloudways corporate site is weighed down by external tracking scripts. While the backend infrastructure is robust, this result highlights that raw server power cannot compensate for unoptimized frontend code.
For developers, this is a key takeaway: Cloudways provides the engine (Redis/Varnish), but you must still tune your site’s code.
CDN Performance: Edge Response Times
We tested the Time to First Byte (TTFB) from multiple continents using Check-Host.net to evaluate the network peering capabilities.
Cloudways Edge Latency
| Measurement Location | Response Time | Performance Rating |
| Vienna, Austria | 0.7 ms | Blazing Fast |
| Hyderabad, India | 0.8 ms | Blazing Fast |
| Sao Paulo, Brazil | 1.4 ms | Optimized |
| Frankfurt, DE | 1.5 ms | Optimized |

Our Analysis: The consistent sub-2ms response time across South America, Asia, and Europe confirms the presence of a high-performance Enterprise CDN (Cloudflare).
This setup ensures that static assets are served from the Edge (a server near the user) rather than traveling to the origin server, significantly reducing global latency.
Network Routing & DNS Speed
We audited the DNS resolution paths using Check-Host.net to determine if Cloudways uses modern Anycast technology.
Cloudways Routing Audit
| Feature | Audit Result | Technical Benefit |
| Routing Type | Anycast | User connects to nearest node |
| IP Distribution | 104.17.x.x | Cloudflare DDoS Shield |
| Global Propagation | Instant | Zero-lag resolution |

Our Analysis: The test results show global locations resolving to the same Cloudflare IP block (104.17...). This confirms that Cloudways sits behind an Anycast Network, which not only speeds up DNS lookups but also acts as a shield against DDoS attacks by dispersing traffic across the entire global network
Stress Test: Load Handling & Stability
We didn’t just want to see how the site runs with one visitor; we wanted to see how it handles pressure.
We analyzed the Response Latency Consistency to simulate how the server manages sustained traffic.
Cloudways Load Stability Metrics
| Test Parameter | Measured Result | Stability Status |
| Avg. Response Time | 451 ms | No Spikes |
| Reachability | 100.0% | Perfect |
| Uptime Under Load | 100.0% | Stable |

Our Analysis: The graph shows a perfectly flat line at 451ms, with zero jitter or random spikes. This consistency is the hallmark of Auto-Healing Cloud Infrastructure. Unlike shared hosting, where noisy neighbors cause random slowdowns, Cloudways’ isolated resources ensure that every request is processed at the exact same speed, regardless of external factors.
The Reliability Test: Is 100% Uptime Real?
Every host claims 99.9% uptime, but we wanted to verify if they practice what they preach. We verified their availability by monitoring the site 24/7 with Uptime Robot.
Cloudways Uptime Audit
| Monitoring Window | Uptime Percentage | Total Downtime |
| Last 7 Days | 100.00% | 0 mins |
| Last 30 Days | 100.00% | 0 mins |
| Incident Count | 0 | Clean Record |

Our Analysis: Achieving 100% uptime on a high-traffic corporate site is a testament to their architecture. Cloudways utilizes Auto-Healing Servers; if a service like PHP crashes, the cloud infrastructure automatically restarts it.
If their own massive homepage stays green 24/7/365, it is strong evidence that their data centers (The Cloud IaaS provider) are built for resilience.
Security Hardening: SSL/TLS Configuration
We ran a deep scan with Qualys SSL Labs to ensure that visitor data is properly encrypted against modern threats.
Cloudways Security Protocols
| Security Feature | Protocol Version | Scan Result |
| SSL/TLS Strength | TLS 1.2 / 1.3 | Supported |
| Certificate | Cloudflare Inc | Valid |
| Overall Grade | Qualys Labs | Grade A |

Our Analysis: The Grade A is driven by Cloudways’ support for TLS 1.3, the newest cryptographic protocol. Unlike the older TLS 1.2, version 1.3 reduces the handshake from two round-trips to just one.
HostingGuider Tips: To move from an A to an A+, we recommend manually enabling HSTS (Strict Transport Security) in the application settings, which Cloudways leaves optional by default.
Future-Proofing: HTTP/3 & QUIC Support
Cloudways’ base stack does not natively support HTTP/3; enabling it requires using the Cloudflare Enterprise add-on and toggling the setting in the Cloudflare Dashboard.
The Sustainability Test: Green Web Verification
Speed is important, but so is sustainability. We ran www.cloudways.com through the Green Web Foundation’s database.
Cloudways Sustainability Audit
| Certification | Host Partner | Result |
| Green Web Check | The Green Web Foundation | Verified Green |
| Energy Source | Cloudflare Network | Renewable |

Deep Performance Diagnostics
We used GTmetrix to analyze the desktop rendering performance.
Cloudways GTmetrix Deep Dive
| Metric | Measured Time | Optimization Note |
| GTmetrix Grade | Grade D | Caused by Frontend Scripts |
| LCP (Raw Speed) | 2.0 s | Acceptable |
| Blocking Time | 2.2 s | High JS Execution |
| TTFB | 244 ms | Excellent Backend Speed |

Our Analysis: The TTFB of 244ms is the true indicator of server power. This speed is possible because Cloudways uses Varnish and Redis object caching.
The D grade is simply a frontend optimization issue (heavy marketing scripts) on their corporate site. For a clean WordPress install, you would get that 244ms speed without the bloat.
Support & Usability
Does the “No Email” policy break the deal? We analyze the custom control panel and the trade-offs of managed cloud workflows.
Cloudways is built for users who want raw power, not hand-holding. We analyzed how this “Management Layer” approach affects daily operations compared to traditional hosting.
1. The Interface: Application Manager vs. cPanel
Cloudways does not use cPanel. Instead, they utilize a proprietary Application Manager.
- The Logic: It separates Servers (Physical Hardware) from Applications (WordPress/Magento).
- The Benefit: You can deploy 10 different WordPress sites on a single $14 DigitalOcean server, isolating them at the app level.
- The Learning Curve: It is intuitive for developers, but beginners looking for a generic “File Manager” icon will need to learn how to use SFTP.

2. The “No Email” Dilemma
Unlike shared hosts (Hostinger/Bluehost), Cloudways assumes you are a professional who uses dedicated email services.
- The Reality: There is no Create Email Account button on the server.
- The Solution: They offer a structured Rackspace Email add-on ($1/month/mailbox), or you can integrate Google Workspace.
- The Why: Keeping email off the web server improves reliability and ensures 100% of your server’s RAM is dedicated to site speed, not processing spam.
3. Support Scope: Platform vs. Code
We tested the 24/7 Live Chat to see where they draw the line.
Limitation: They will not debug your custom PHP code or fix a broken plugin update. This is “Managed Infrastructure,” not “Managed Development.”
Response Time: Averaged under 2 minutes for initial contact.
Scope: They are excellent at server issues (scaling, varnish clearing, restoring backups).
Frequently Asked Questions
Addressing the most common blockers for agencies and developers considering Cloudways.
Does Cloudways use cPanel?
Does Cloudways include email hosting?
Does Cloudways register domain names?
Is Cloudways monthly or yearly?
Why is Cloudways more expensive than DigitalOcean?
Does Cloudways offer a money-back guarantee?
Is SSL free on Cloudways?
Does Cloudways charge if the server is stopped?
Our Verdict
Cloudways is the Scalability Specialist of the market. It bridges the gap between complex cloud infrastructure and user-friendly management, making it the top choice for agencies and growing stores.
We recommend Cloudways if:
- You are an Agency: The ability to clone sites and manage team permissions is unmatched.
- You need Raw Power: You want the speed of Varnish & Redis without learning Linux command lines.
- You plan to scale: You need a host that lets you upgrade server RAM/CPU instantly.
Look elsewhere if:
- You need “All-in-One”: You want domain registration and email hosting included in the same bill.
- You are a total beginner: You are uncomfortable with DNS records or SFTP.
HostingGuider Transparency Statement HostingGuider independently analyzes hosting infrastructure. For this review, we ran performance benchmarks on Cloudways’ official domain (www.cloudways.com) to evaluate how their own infrastructure performs in a real-world production environment.
We do not accept modified performance data from hosts.
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